Saturday, 15 October 2016

The Best Life Insurance Companies

Finding the best life insurance company typically involves weighing customer service, financial strength and price. There are hundreds of life insurance companies competing for your business and often selling very similar products.



To help you differentiate among large life insurance companies, we’ve calculated a NerdWallet composite score based on three measurements: complaints against the companies based on data adjusted for market share; A.M. Best financial strength ratings; and J.D. Power customer satisfaction scores.

Our calculations show that Northwestern Mutual is the best life insurance company among those we scored, and many others also are worthy of consideration.

The other element of your buying decision will be price. It’s smart to get life insurance quotes from at least a few companies.

The best life insurance companies

LIFE INSURANCE COMPANY NERDWALLET COMPOSITE SCORE (300-POINT SCALE) COMPLAINT INDEX (LOWER MEANS FEWER COMPLAINTS TO REGULATORS) A.M. BEST FINANCIAL STRENGTH RATING J.D. POWER CUSTOMER SATISFACTION SCORE START COMPARING
1. Northwestern Mutual 280 0.04 A++ 799 Get a quote
2. MassMutual 278 0.05 A++ 780 Get a quote
3. Guardian Life 276 0.04 A++ 760 Get a quote
5. Mutual of Omaha 272 0.00 A+ 766 Get a quote
6. Lincoln Financial 269 0.09 A+ 744 Get a quote
7. New York Life 267 0.13 A++ 774 Get a quote
8. Nationwide 266 0.14 A+ 806 Get a quote
9. Principal Financial 262 0.12 A+ 774 Get a quote
10. AXA Equitable 260 0.11 A+ 752
Get a quote
11. John Hancock 259 0.16 A+ 739 Get a quote
12. Protective 249 0.23 A+ 742 Get a quote
13. Primerica 247 0.21 A+ 717 Get a quote
14. Voya 235 0.38 A 745 Get a quote
15. MetLife 233 0.40 A+ 779 Get a quote
16. Transamerica 217 0.57 A+ 719
Get a quote
17. Prudential 212 0.68 A+ 770
Get a quote
18. AIG 162 1.14 A 718
Get a quote
Methodology
We started with a list of the largest life insurance companies and then calculated a total score based on three measurements, each with equal weight within the score, and adjusted scores to a 300-point scale:

Customer satisfaction scores from J.D. Power.
Complaint ratios from the National Association of Insurance Commissioners for 2015, which measure complaints adjusted for market share. We adjusted the complaint ratios to a 100-point scale, with the worst performer within the group getting zero and the top performer getting 100.
Financial strength ratings from A.M. Best, which indicate a company’s ability to pay future claims. All of the companies shown have solid financial strength. A.M. Best defines the ratings shown above as:
A++ and A+ = superior.
A = excellent.

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